Privacy Policy

Introduction

Leafbalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational consultation services.

Information We Collect

Personal Information

When you request a consultation or contact us, we may collect:

• Name and contact details (email address, phone number)
• Information you provide in consultation request forms
• Communication history with Leafbalance

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Schedule and conduct educational consultation sessions
• Improve our website and educational services
• Send you relevant information about our services (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or respond to lawful requests
• With service providers who assist us in operating our website (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of Indonesia. By using our services, you consent to this transfer of information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Leafbalance
Jl. Soekarno Hatta No. 102, Malang 65141, Indonesia
Email: [email protected]
Phone: +62 341 729 845